Older People Need Rides. Why Aren’t They Using Uber and Lyft?


The Lyft and Uber apps can dispatch wheelchair-accessible vans in a number of cities. In 20 cities, Uber Assist trains drivers to supply further assist for folks utilizing canes, walkers and folding wheelchairs, although riders should nonetheless be capable of enter and depart the automobile on their very own.

In the Bay Area, although, frail older folks can get “door-through-door” companies from 12-year-old SilverRide. Its skilled, vetted drivers escort riders out of their houses, assist them switch into and out of the automobile, and then accompany them to their particular locations.

“Door-to-door takes you to the entrance to the hospital,” stated Jeff Maltz, a co-founder of the service. “We’ll take you all the way to the doctor’s office.” SilverRide has pilot applications underway in Sacramento, Los Angeles and Kansas City, Mo., Mr. Maltz stated, and will broaden additional subsequent 12 months.

Another smaller participant, GoGo Grandparent, piggybacks on Uber and Lyft, hiring operators who can take riders’ requests on customary telephones, by way of push button menu, or by voice. The operators prepare the journey, charging 27 cents a minute over the ride-hailing charges. (Of course, members of the family can dispatch Uber and Lyft to select up their older kin as nicely, for no further price.)

That raises a key query: Will ride-hailing be too costly for a lot of seniors? In the united statesC. research, the everyday journey price $22; the price per thirty days, had customers really paid it, averaged $500. After the research, a couple of fifth of riders stated they wouldn’t proceed utilizing ride-hailing, largely due to price.

Some Medicare Advantage applications now cowl rides to medical appointments and pharmacies; Lyft expects to accomplice with most Advantage plans by subsequent 12 months, Mr. Renwick stated. But most older Americans nonetheless use conventional Medicare, which doesn’t cowl such transportation.

Experts like Alexandre Bayen, director of the Institute of Transportation Studies on the University of California, Berkeley, additionally fear about ride-hailing outdoors metropolitan areas. “The rural population might not see this for a long time,” he stated. He envisions a mix of recent public insurance policies, subsidies and public-private partnerships to make ride-hailing broadly out there.



Source link Nytimes.com

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