Facebook Halts Ad Targeting Cited in Bias Complaints


After years of criticism, Facebook introduced on Tuesday that it will cease permitting advertisers in key classes to indicate their messages solely to folks of a sure race, gender or age group.

The firm mentioned that anybody promoting housing, jobs or credit score — three areas the place federal legislation prohibits discrimination in adverts — would now not have the choice of explicitly aiming adverts at folks on the premise of these traits.

The modifications are a part of a settlement with teams which have sued Facebook over these practices in current years, together with the American Civil Liberties Union, the National Fair Housing Alliance and the Communications Workers of America. They additionally cowl promoting on Instagram and Messenger, which Facebook owns.

“We think this settlement is historic and will go a long way toward making sure that these types of discriminatory practices can’t happen,” Sheryl Sandberg, the corporate’s chief working officer, mentioned in an interview.

The firm mentioned it deliberate to hold out the modifications by the top of the yr and would pay lower than $5 million to settle 5 lawsuits introduced by the teams.

A associated criticism by the federal Department of Housing and Urban Development is pending. A Facebook spokesman mentioned the corporate was in discussions with the division to resolve the case. A HUD official didn’t reply to a request for remark.

The change comes with Facebook below stress on many fronts. On Tuesday, it was on the defensive with the Trump administration after it blocked posts by the White House social media director, Dan Scavino Jr. Facebook later apologized, saying the posts had been mistaken for spam — however not earlier than President Trump warned on Twitter that “I will be looking into this” and declared that Facebook, Google and Twitter “are sooo on the side of the Radical Left Democrats.”

And over the last year, Facebook has dealt with scandal after scandal related to the company’s data-sharing practices and privacy. In early 2018, The New York Times reported that Cambridge Analytica, a political research firm, had inappropriately harvested information from millions of Facebook profiles, largely because of Facebook’s improper stewardship of user data. Facebook has been criticized for a data breach late last year, compromising the accounts of millions of users.

Several news organizations, including The Times and ProPublica, have also reported on the use of Facebook’s targeting tools in ways that prevent members of certain groups, like women or workers over 40, from seeing ads.

Pauline Kim, a professor of employment law at Washington University in St. Louis, praised the changes but cautioned against overstating their significance.

“Taking the explicit ability to discriminate off the table is an important first step,” Professor Kim said. “But I don’t think it solves the problem of the potential for biased serving of ads.”

Ms. Kim said, for example, that an employer could place an ad that it intended to show to both men and women, but over time, Facebook’s algorithms could begin to show the ad primarily to men if it determined that men were much likelier to click on the ad.

“It’s within the realm of possibility depending on how the algorithm is constructed,” Professor Kim said. “You could end up serving ads, inadvertently, to biased audiences.”

Ms. Sandberg acknowledged the limits of the policy changes and said Facebook had committed to working with the other parties to find additional ways to root out discrimination. The parties will discuss progress on that front every six months for three years after the changes are rolled out.

“In addition to being a historic settlement of five separate lawsuits that will change practices on Facebook and other platforms, it’s also notable that we agreed to continue to study the algorithmic effect of ads with Facebook,” said Anthony Romero, executive director of the A.C.L.U.

Ms. Sandberg did not directly respond when asked whether Facebook would make its targeting algorithms more transparent to aid this effort.

For years, Facebook has made the pitch to customers that its wealth of user data — from birthdays to favorite television shows — allows it to deliver the right ad to the right person at the right time. These capabilities helped Facebook, along with its rival Google, to take in most of the more than $100 billion in annual online ad spending.

But Facebook’s access to the data that powers this revenue model may be starting to dry up. Last year, a new rule in the European Union, the General Data Protection Regulation, forced internet companies to comply with stricter safeguards in handling user information. And as customers become more hesitant to share their own data, Facebook and other digital-media companies are moving to regain their trust through additional protections.

Now, some of Facebook’s efforts to appease critics who complain of discriminatory practices may further chip away at the model.

In the interview, Ms. Sandberg conceded that the changes could make advertising on Facebook less efficient for some customers who had used the targeting practices “in a very fair and nondiscriminatory way,” but added, “We believe that that was a cost well worth bearing.”

Under the new approach, Facebook will require advertisers in the areas of housing, employment and credit to use a separate portal that will not include gender or age as targeting options. It will also preclude selecting an affinity group of people interested in a race, ethnicity or religion. The company has generally allowed advertisers seeking to reach members of a race or religion to aim at such affinity groups.

The company will continue to allow advertisers in other areas to deliver ads on the basis of age, gender or any affinity groups.

Even in the less sensitive areas, advertisers can’t exclude groups associated with race, religion or ethnicity from seeing ads. They can only affirmatively aim ads at them.

Advertisers that deliberately and repeatedly avoid the new portal when placing ads in the three regulated areas will probably face consequences, though the company said it had yet to determine those.

Facebook and many businesses that have used its platform to designate ad targets by gender, age or race have long maintained that the practice can be legitimate.

For example, an advertiser might want to show men and women different versions of the same message to test marketing strategies. Some advertisers also say they use Facebook to aim at certain groups — like young people — but place similar ads using other media, like the radio or print magazines, to appeal to older people.

But many legal experts have said that advertisers who engage in this targeting nonetheless faced a serious risk of liability under discrimination laws. Litigation and Equal Employment Opportunity Commission charges against employers that have used Facebook in this way are proceeding and will be unaffected by the settlement.

The question of Facebook’s own liability, on the other hand, has been murkier. While it is illegal under federal law to publish a discriminatory housing ad, the law typically holds only employers and employment agencies, and not passive ad publishers, culpable for discriminatory job ads. Many state laws are more aggressive.

On top of this, Facebook has long argued that it enjoys broad immunity under the federal law that shields internet companies from liability over content produced by third parties.

One possible exception to these defenses would arise if Facebook were more directly involved in developing the ads — for example, if its algorithms, and not parameters that advertisers choose overtly, were responsible for shaping an ad’s audience. The changes announced Tuesday, which do not appear to preclude such targeting, may not save Facebook from liability in these contexts.



Source link Nytimes.com

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