LONDON — Passengers on a British Airways flight from London to Düsseldorf, Germany, have been left bewildered on Monday when their airplane landed in Scotland by mistake.
A blunder with paperwork appears to have been the issue: British Airways mentioned a German firm that had chartered the airplane, WDL Aviation, had submitted the flawed route to air visitors controllers.
“We are working with WDL Aviation, who operated this flight on behalf of British Airways, to establish why the incorrect flight plan was filed,” British Airways mentioned in a press release.
The flight, BA3271, which took off from London City Airport, didn’t appear to have been in any hazard; due to the wrong paperwork, the crew — together with the pilot — and air visitors controllers had all apparently believed that Edinburgh was the airplane’s meant vacation spot.
That got here as small consolation to the passengers when flight attendants knowledgeable them that they’d landed in the Scottish capital, about 520 miles from their meant vacation spot.
“British Airways, can you please explain how can my morning flight taking off from LCY to Düsseldorf land in Edinburgh?” one passenger, Son Tran, wrote on Twitter, utilizing the airport code for London City Airport.
Mr. Tran, who was going to Düsseldorf on enterprise, mentioned that not one of the passengers had appeared conscious of the vacation spot mix-up.
“While an interesting concept, I don’t think anyone on board has signed up for this mystery travel lottery,” he added in his submit.
British Airways mentioned, “We have apologized to customers for this interruption to their journey and will be contacting them all individually.”
London City Airport additionally apologized, saying on Twitter, “As pleasant as Edinburgh is this time of year, we’re sorry that passengers traveling to Düsseldorf on BA3271, operated by WDL Aviation, initially landed in the Scottish capital.”
In an emailed statement, WDL Aviation said it was “working closely with the authorities to investigate how the obviously unfortunate mix-up of flight schedules could occur.”
While in Scotland, the plane refueled, and WDL Aviation said it took off again “after the involuntary stopover in Edinburgh.” The flight did eventually reach Düsseldorf — less than three hours late.
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